Frequently Asked Questions
Find answers to common questions about our products and services
Product
SoloRelief™ operates at just 35dB – quieter than a whisper. You can use it while watching TV, during calls, or even in the office without disturbing anyone.
A full charge provides 4+ hours of continuous use. Most users go weeks between charges with regular daily use. Charging takes approximately 2 hours via USB-C.
Every SoloRelief™ comes with the device, 4 interchangeable attachment heads (Ball, Flat, Fork, Bullet), a premium carrying case, USB-C charging cable, and a quick-start guide.
SoloRelief™ features 4 intensity levels ranging from 1,200 to 2,400 percussions per minute. This allows you to customize your recovery from gentle massage to deep tissue work.
Shipping & Delivery
Orders ship within 24–48 hours. Standard delivery takes 5–10 business days within the contiguous United States.
Yes! All orders ship free within the contiguous United States. No minimum purchase required.
Yes, we ship internationally to many countries. Availability may vary by location, and some regions may not be supported due to carrier or customs restrictions.
Returns & Warranty
We offer a 30-day money-back guarantee. If you're not completely satisfied, simply return it for a full refund. No hassle, no questions asked.
Yes! Every SoloRelief™ device comes with a 1-year warranty. If anything goes wrong due to manufacturing defects, we'll replace it at no cost to you.
Email us at support@solorelief.com with your order number. We'll provide a prepaid return label and process your refund within 5–7 business days of receiving the item.